When I remember to I will log in with my domain credentials pull the wired IP address and then connect directly to it. There has to be a way to connect to this computer after the wireless connection is lost. The only solution I have found is go out to the computer pull the wired address and then connect directly to it. When I go into command prompt and try to ping the computer by name, again it keeps trying to ping the wireless address. When I go back in and try to connect to the computer by name dame ware continues looking for that wireless address and never bothers trying to find it on its wire connection that is active. Because the local administrator account does not have Network credentials it can’t connect to the wireless and I lose connection. The problem happens when I use the local administrator account to log into the computer. So when I go to remote into a computer Dame ware automatically connects to the wireless connection and it brings me to the windows login screen. The problem is all of our desktops have dual network connections (wireless & Wired). We have over 300 computer that we remote into here at my job. I would really appreciate some help and advice. When I disable 'Permission Required' setting on the remote machine I can establish the connection from my local machine without any problem but also without asking for permission the currently logged user.īoth computers runs Windows XP Pro 32-bit version.įrom the security reason in my computer environment 'Permission required' setting must be enabled on remote machines, but currently it doesn't work. The currently logged on user on the remote computer don't even have a chance to accept or decline my connection (there is no pop up window asking for permission). 'Error: Failed to acquire logon permission. Request for permission to remote control encountered an error. Unfortunately when I try to connect from my local machine to remote machine instantly I get an error:

When enabled, this option should prompt the currently logged on user to grant or deny permission for every connection attempt. I have a problem with DameWare Remote Support v9, I am unable to connect using the DameWare Mini Remote Control when the 'Permission Required' setting is enabled on the 'Additional Settings' tab within the settings of the MRC Client Agent Service on the remote machine.

Dameware mini remote control view only